Hospital admissions and discharge
Planned collection or return transport with practical coordination around ward and discharge timings.
Ambulance services
Planned non-emergency transport
A safer, more comfortable way to get there.
Private patient transport for people who need clinical support, mobility assistance or more reassurance than an ordinary journey can provide.
Planned private medical support only. For an immediate emergency, call 999 or 112.
Planned around you
Mobility and support assessed
Wheelchair or stretcher
Appropriate handling arranged
Door to door
Clear collection and handover
More than a taxi
For journeys where the patient needs a little more care.
A hospital appointment, discharge or move between care settings can be difficult when someone has limited mobility or needs support during travel. We plan the vehicle, crew and handover around the individual—not simply the distance.
Dignified, patient-focused transport
Planned transfer
Door-to-door journey
Collection
Ready to travel
Destination
Safe handover
Mobility checked
Crew arranged
Timing agreed
Common journeys
Support before, during and after the journey.
Every booking is reviewed so the transport arrangement reflects the patient’s mobility, comfort and destination requirements.
Appointments and procedures
Reliable transport to outpatient clinics, diagnostics, treatment or planned procedures, including return journeys.
Care setting transfers
Dignified movement between home, residential care, nursing care and healthcare facilities.
Care throughout the transfer
The practical details are part of the care.
Tell us what the patient can comfortably manage and we will identify the right arrangement before confirming the booking.
Mobility and handling
Walking ability, wheelchair use, stretcher requirements, steps and access are considered in advance.
Clinical support
The crew and support level are matched to the information provided about the patient’s needs.
Journey planning
Collection, appointment, waiting and return requirements are agreed before the transport is confirmed.
Family or carer travel
Let us know if a relative or carer would like to accompany the patient so this can be considered in the plan.
Destination liaison
Ward, clinic, care-home or home access details help the team prepare for arrival and handover.
Comfort and reassurance
The journey is approached calmly, with patient dignity and clear communication throughout.
How to arrange transport
A straightforward plan from booking to handover.
01
Share the journey
Tell us the collection address, destination, date, appointment time and whether a return is needed.
02
Discuss the patient
We review mobility, access, comfort, equipment and any clinical support information.
03
Confirm the arrangement
The team confirms availability, the proposed vehicle and crew, timing and bespoke quotation.
04
Collection and handover
We complete the planned journey and support the patient through to the agreed destination handover.
Preparing an enquiry
What helps us quote the journey.
You do not need medical terminology—clear practical information is enough to start the conversation.
Collection and destination addresses
Date, appointment time and one-way or return journey
Walking, wheelchair or stretcher requirements
Steps, lifts and access at either address
Relevant support, comfort or equipment needs
Whether a relative or carer hopes to travel
Frequently asked questions
The details people usually need before booking.
It is for planned, non-emergency journeys where a person needs additional mobility assistance, clinical support or reassurance during transport. This can include appointments, hospital admission or discharge and moves between care settings.
Private patient transport
Tell us about the journey and the support required.
Our team will review the transport details and explain the most appropriate arrangement for the patient.
Availability, service level and cost are confirmed after the journey or event requirements have been reviewed.