Road ambulance
Dedicated long-distance ambulance transport with the crew, equipment and comfort requirements agreed before departure.
Ambulance services
Worldwide medical transport
Medical repatriation, wherever home is.
Clinically coordinated road and air transport for patients who need a safe, carefully planned journey home or into ongoing care.
Planned medical transport only. For an immediate emergency, contact the local emergency services.
Worldwide
Repatriation coordination
Road or air
Planned around clinical need
Bed to bed
One coordinated journey
One coordinated journey
Getting home can involve much more than booking a flight.
Medical repatriation brings clinical decisions, travel arrangements and healthcare handovers into one plan. We coordinate the moving parts so families are not left trying to connect them alone.
Planned around the individual patient
Journey planning
Bed-to-bed coordination
Current location
Hospital or address
Receiving care
Home or facility
01
Clinical review
02
Transport plan
03
Safe handover
Transport options
The right route depends on the patient, not a fixed package.
The recommended transport method follows review of the patient’s needs, journey distance, timing and receiving arrangements.
Air repatriation
Air transport can be coordinated where distance, timing or the patient’s condition makes a road journey unsuitable.
Bed-to-bed transfer
Ground transfers, departure arrangements and the receiving handover are brought together as one joined-up plan.
What we coordinate
The details that make a complex transfer feel manageable.
Every plan is shaped around the available clinical information and confirmed with the relevant parties before travel.
Clinical review
Current condition, mobility, medication and support needs are considered before the journey is proposed.
Hospital liaison
We can coordinate practical details with the sending and receiving healthcare teams.
Route and transport
The route, timings, vehicle or air option and any connecting ground transfers are planned together.
Appropriate escort
Crew and clinical support are matched to the assessed needs of the patient for the journey.
Travel information
We identify the medical reports, identification and travel clearances needed to progress the arrangement.
Safe handover
The transfer concludes with a planned handover at the agreed home, hospital or care destination.
How repatriation is arranged
A clear route from first call to final handover.
01
Tell us what has happened
Share the patient’s location, destination, current condition and the contacts involved in their care.
02
We review the journey
Our team considers the clinical information, distance, timing and handover requirements before recommending an approach.
03
A clear plan and quote
You receive a proposed transport plan with the required support, practical arrangements and bespoke cost.
04
Coordinated transfer
We manage the agreed journey and keep the relevant family, insurer or healthcare contacts informed through to handover.
Preparing an enquiry
What helps us assess the journey.
You do not need every detail before calling. The information below helps us advise on the next step and prepare an accurate quotation.
The patient’s current hospital, clinic or address
The required destination and preferred timeframe
A recent medical summary and current support needs
Mobility, oxygen, monitoring or equipment requirements
Hospital, insurer, case manager and family contacts
Passport or travel details where an international journey is involved
Frequently asked questions
Practical answers before you call.
Medical repatriation is a planned return home, or transfer to another country or region, while a patient still needs medical support or a clinically appropriate travel arrangement. It may involve road ambulance transport, air travel and connecting transfers.
Worldwide medical repatriation
Tell us where the patient is and where they need to go.
Our team will review the available information and explain the most appropriate next step for a safe, coordinated journey.
Transport method, availability and cost are confirmed only after review of the journey and patient information.